For those of you who use Interlibrary Loan, please be aware that ILLiad credentials now need to be verified annually for requests to be processed. If you haven’t already done so, please sign into your ILLiad account now to update/verify your information (make sure your department is correct).
For those of you who use Interlibrary Loan, please be aware that ILLiad credentials now need to be verified annually for requests to be processed. If you haven’t already done so, please sign into your ILLiad account now to update/verify your information (make sure your department is correct).
On Sunday, July 24th from 2-9:15 AM, OCLC is performing maintenance that might intermittently impact access to various to on ILLiad and other Interlibrary Loan Services. We apologize for any disruption this may cause, and we appreciate your support and patience.
We will be updating the ILLiad user interface on Monday May 16th from 9 am to 11am, which might intermittently impact access to Interlibrary Loan. If you experience an issue, please try your request again after the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns, please contact The Help Center (THC) at 607-753-2500.
You can always check the status of any service at https://cortland.teamdynamix.com/TDClient/2298/Portal/Home/?ID=7cf56e31-37e7-48a7-96c0-a3c709d685d4
OCLC is performing ILLiad maintenance tonight from 9 pm to midnight that might intermittently impact access to Interlibrary Loan. If you experience an issue, please try your request again after the maintenance window or tomorrow.
We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns, please contact The Help Center (THC) at 607-753-2500.
You can always check the status of any service at https://cortland.teamdynamix.com/TDClient/2298/Portal/Home/?ID=7cf56e31-37e7-48a7-96c0-a3c709d685d4
The vendor is implementing a security fix and ILLiad will be unavailable from 10am until noon. Users will not be able to access ILLiad until the work is completed.
We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please contact The Help Center (THC) at 607-753-2500.
You can always check the status of any service at https://cortland.teamdynamix.com/TDClient/2298/Portal/Home/?ID=7cf56e31-37e7-48a7-96c0-a3c709d685d4
Interlibrary Loan will be unavailable for some or all of this maintenance window due to required vendor maintenance.
We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please contact The Help Center (THC) at 607-753-2500.
You can always check the status of any service at https://cortland.teamdynamix.com/TDClient/2298/Portal/Home/?ID=7cf56e31-37e7-48a7-96c0-a3c709d685d4
A software release from OCLC is scheduled to start at 2021-09-10 5:00 PM through 2021-09-12 9:00 PM. During this time, some functionality in ILLiad will be impacted.
On July 19, 2021, Memorial Library will turn on a feature which will require users accessing ILLiad to update their credentials if they created their accounts prior to July 19, 2020.
Users will not have to re-enter all of their information, they will just need to verify and/or update their information, such as their department and email address. Account credentials will need to be verified annually in this manner going forward.
We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please contact The Help Center (THC) at 607-753-2500.
ILLiad Changes Happening this Summer
During the week of May 17th, Memorial Library plans to implement access to ILLiad via EZproxy which will allow users to automatically log in to ILLiad using their myRedDragon credentials and not create new usernames/passwords for ILLiad. Access to ILLiad will be intermittent on May 17th.
Why are we making this change?
We hope that our adoption of the myRedDragon logon will make it easier for you to successfully access your ILLiad account. Your interlibrary loan history remains available and is unaffected by this revision to your username.
The advantage of this is that patrons will use their myRedDragon usernames and passwords for ILLiad, E-mail, Blackboard, etc.
What will users see that’s different?
• If you are already logged in to myRedDragon, and your username/password are the same as your myRedDragon credentials, it will pass that information through to ILLiad and you will not be asked to login again.
• If you are not logged in to myRedDragon, you will be asked to login using the same login screen that you use for myRedDragon.
• New users will still have to enter everything but the username and password.
• Links to ILLiad will be updated on Monday and Tuesday, but will redirect the users until those changes take effect. If you have ILLiad bookmarked, you should update your bookmarks.
• Later this summer, we will turn on a feature which will require users to verify their contact information on an annual basis.
What if my username and password don’t match myRedDragon username and password?
Please contact the ILL department at interlibraryloan@cortland.edu to set up your new username and password. User history will not be lost in this case.
What if I have problems using ILLiad?
The Firefox browser is recommended as it allows the credentials to pass properly, whereas Chrome, Edge and Safari are not always as successful. Note that browsers update frequently, and this is always subject to change.
If you have questions, concerns or issues with ILLiad, including your username and password, please report them using the Interlibrary Loan Issues form