Ask a Librarian – Virtual Research Help

Although the Library building is closed, SUNY Cortland librarians are still available to assist you online.

Librarians are available to help you:  identify and access resources, narrow your research topic, develop search strategies, cite sources, and learn to use citation managers and other research tools.

You can chat with us in ONESearch by clicking the red pop-up button on the right-hand side of search results.

You can also contact us from the Ask a Librarian channel, located in the Library tab of myRedDragon:

Ask A Librarian Box in myRedDragon

Ask A Librarian Box in myRedDragon

  • Chat with a librarian 24/7.  Local SUNY Cortland librarians will answer your questions Mondays-Thursdays 9am-6pm, Fridays 9am-3pm, and Sundays 1pm-6pm.   Chat is also monitored 24/7 by back-up librarians from other colleges around the country. A librarian is always available to answer your question!
  • Text us at 607-341-7883 during the hours noted above.  Texts received outside of those hours will be replied to when we reopen the following business day.
  • Email us at A SUNY Cortland librarian will respond as soon as possible (within 24 hours or the following business day).
  • Research Help Appointments are now available remotely.  For in-depth or specialized questions, complete the request form to contact the SUNY Cortland librarian that specializes in your area of study.  Appointments can save you time and improve your research!

Thank you,

Lauren deLaubell
Information Literacy/Instruction Coordinator
Memorial Library, SUNY Cortland

Interlibrary Loan (ILL) – Borrow from Other Libraries

You may have noticed that you can request Library material directly from the your search results in ONESearch in myRedDragon (mRD).

Please note that, in order to borrow from outside libraries, you still need to have an ILLiad account.

To set up up your own ILLiad account, click on “Interlibrary Loan” under Library Links and Resources on the left side of the Library Tab in myRedDragon. Sign in using your mRD ID & Password and follow the instructions given.

Once this is completed and approved, you will be able to successfully make & receive ILL requests.