Category Archives: AskALibrarian

Research Help

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For quick questions, you can visit the Library tab of myRedDragon to chat 24/7 with a librarian, or click the Ask a Librarian dragon button (shown) in many of our databases.

Did you know that Research Help is available in the main lobby of the library? Tackle your research with a librarian, who can help you find, access, or cite sources for your paper. Librarians can also help you evaluate whether the sources you have found would be suitable for your paper.

For quick questions, you can visit the Library tab of myRedDragon to chat 24/7 with a librarian, or click the Ask a Librarian dragon button in many of our databases.

You can also Make a Research Help Appointment with a librarian that specializes in your area of study if you need specialized or more extensive help.

For more information: https://www2.cortland.edu/library/about/policies/Research-Help-Policy.dot

#sunycortlandmemoriallibrary

Drop-In Research Q&A Sessions: Psychology, Anthropology, Education, Health, Communication Disorders, Art and Art History

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Memorial Library is offering a series of targeted drop-in sessions to help you with your research this semester. This week’s featured topics are:
• Psychology and Anthropology with Dan Harms, 4/27 1-3pm. Join via Webex
• Education with Lisa Czirr, 4/27 1-3pm and 4/29 1-3pm. Join via Webex
• Art and Art History with Maaike Oldemans, 4/28 1-3pm. Join via Webex
• Health and Communication Disorders with Jennifer Moore, 4/29 1-3pm. Join via Webex

Image of Daniel Harms  Image of Maaike Oldemans  Image of Lisa Czirr  Image of Jennifer Moore


Video chat with librarians Dan, Lisa, Maaike, or Jennifer for help with these (or other) research topics. No appointment necessary. They can help you find, evaluate, and cite resources.

Have a question but need a different time? Please sign up for a Research Help Appointment or get drop-in help at the Research Help Desk.

Other librarians are available at the following times:
• Monday-Wednesday 10am-6pm
• Saturdays 10am-6pm.
Research Help is also available online 24/7, in myRedDragon and wherever you see the Ask a Librarian chat button.

Image of Ask A Librarian Dragon
Save time and level up your research: ask a librarian!

Drop-In Research Q&A Session: Kinesiology, Sociology, and Gender and Area Studies (CGIS)

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Memorial Library is offering a series of targeted drop-in sessions to help you with your research this semester. This week’s featured topics are:

  • Kinesiology with Jennifer Moore, 4/22 1-3pm. Join via Webex
  • Sociology and Gender and Area Studies (CGIS) with Lauren deLaubell, 4/23 11am-1pm. Join via Webex

Image of Jennifer Moore      Image of Lauren deLaubell

Video chat with librarians Jennifer and Lauren for help with these (or other) research topics. No appointment necessary. They can help you find, evaluate, and cite resources.

Have a question but need a different time? Please sign up for a Research Help Appointment or get drop-in help at the Research Help Desk. Other librarians are available at the following times:

  • Monday-Wednesday 10am-6pm
  • Saturdays 10am-6pm.

Research Help is also available online 24/7, in myRedDragon and wherever you see the Ask a Librarian chat button.

Image of Ask A Librarian Dragon

Save time and level up your research: Ask a Librarian!

Research Help Hours for the Fall

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Welcome back! The Library is now open for students, faculty, and staff. Technology and Circulation Help are available at the main desk on the first floor. Research Help is also available on the first floor Monday-Wednesday and Saturdays. On Thursdays, Fridays, and Sundays, Research Help will be offered virtually. Our librarians are available online seven days a week:

  • Chat with a librarian 24/7. Local SUNY Cortland librarians will answer your questions Mondays-Wednesdays 11am-8pm, Thursdays 11am-4pm, Fridays 11am-2pm, Saturdays 10am-6pm, and Sundays 1-8pm. Chat is also monitored 24/7 by back-up librarians from other colleges around the country. A librarian is always available to answer your question!
  • Video Chat: Librarians are available for video chat on Thursdays and Fridays from 11am-2pm, and Sundays from 2-5pm. More information about this new pilot is available at https://cortland.libguides.com/videochat
  • Call us at 607-753-2590. Librarians are available to answer phone calls Monday-Wednesday and Saturdays; phone calls received Thursdays-Fridays and Sundays will be returned the following day.
  • Text us at 607-341-7883. Texts received outside of our staffed hours will be replied to when we reopen the following day.
  • Email us at research@cortland.edu. A SUNY Cortland librarian will respond as soon as possible (typically within 24 hours).
  • Research Help Appointments are now available remotely. For in-depth or specialized questions, complete the request form to contact the SUNY Cortland librarian that specializes in your area of study. Appointments can save you time and improve your research!

Fall 2020 Research Help Desk Schedule
Schedule is subject to change; please visit myRedDragon for the most current information

Fall 2020 Research Help Schedule

*Chat is also monitored 24/7 by back-up librarians from other colleges around the country.

For further information about our resources and services, please visit the Library Resources – COVID-19 – Fall 2020 Guide at https://cortland.libguides.com/COVID-19

Library Resources during COVID-19

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Looking for Resources during COVID-19? Thinking about returning materials that you have borrowed from Memorial Library or through Interlibrary Loan?

Before you you do anything, check out our LibGuide – https://cortland.libguides.com/COVID-19

Here you can find information on Library Resources; Research Help; Archives; Teaching Materials Center; Testing Center; Digital New York Times, Wall Street Journal & Chronicle of Higher Education; Holds & Checked out Books; Interlibrary Loan Availability; Recommended Library Materials; Freely Available Videos; Temporarily Available Resources; and COVID-19.

Ask a Librarian – Virtual Research Help

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Although the Library building is closed, SUNY Cortland librarians are still available to assist you online.

Librarians are available to help you:  identify and access resources, narrow your research topic, develop search strategies, cite sources, and learn to use citation managers and other research tools.

You can chat with us in ONESearch by clicking the red pop-up button on the right-hand side of search results.

You can also contact us from the Ask a Librarian channel, located in the Library tab of myRedDragon:

Ask A Librarian Box in myRedDragon

Ask A Librarian Box in myRedDragon

  • Chat with a librarian 24/7.  Local SUNY Cortland librarians will answer your questions Mondays-Thursdays 9am-6pm, Fridays 9am-3pm, and Sundays 1pm-6pm.   Chat is also monitored 24/7 by back-up librarians from other colleges around the country. A librarian is always available to answer your question!
  • Text us at 607-341-7883 during the hours noted above.  Texts received outside of those hours will be replied to when we reopen the following business day.
  • Email us at research@cortland.edu. A SUNY Cortland librarian will respond as soon as possible (within 24 hours or the following business day).
  • Research Help Appointments are now available remotely.  For in-depth or specialized questions, complete the request form to contact the SUNY Cortland librarian that specializes in your area of study.  Appointments can save you time and improve your research!

Thank you,

Lauren deLaubell
Information Literacy/Instruction Coordinator
Memorial Library, SUNY Cortland