Research Help Hours for the Fall

Welcome back! The Library is now open for students, faculty, and staff. Technology and Circulation Help are available at the main desk on the first floor. Research Help is also available on the first floor Monday-Wednesday and Saturdays. On Thursdays, Fridays, and Sundays, Research Help will be offered virtually. Our librarians are available online seven days a week:

  • Chat with a librarian 24/7. Local SUNY Cortland librarians will answer your questions Mondays-Wednesdays 11am-8pm, Thursdays 11am-4pm, Fridays 11am-2pm, Saturdays 10am-6pm, and Sundays 1-8pm. Chat is also monitored 24/7 by back-up librarians from other colleges around the country. A librarian is always available to answer your question!
  • Video Chat: Librarians are available for video chat on Thursdays and Fridays from 11am-2pm, and Sundays from 2-5pm. More information about this new pilot is available at https://cortland.libguides.com/videochat
  • Call us at 607-753-2590. Librarians are available to answer phone calls Monday-Wednesday and Saturdays; phone calls received Thursdays-Fridays and Sundays will be returned the following day.
  • Text us at 607-341-7883. Texts received outside of our staffed hours will be replied to when we reopen the following day.
  • Email us at research@cortland.edu. A SUNY Cortland librarian will respond as soon as possible (typically within 24 hours).
  • Research Help Appointments are now available remotely. For in-depth or specialized questions, complete the request form to contact the SUNY Cortland librarian that specializes in your area of study. Appointments can save you time and improve your research!

Fall 2020 Research Help Desk Schedule
Schedule is subject to change; please visit myRedDragon for the most current information

Fall 2020 Research Help Schedule

*Chat is also monitored 24/7 by back-up librarians from other colleges around the country.

For further information about our resources and services, please visit the Library Resources – COVID-19 – Fall 2020 Guide at https://cortland.libguides.com/COVID-19