Multi Factor Authentication (MFA) is required for accessing SUNY Cortland’s myRedDragon portal. Students are currently asked to use Microsoft Authenticator. Microsoft Authenticator goes off phone hardware rather than the phone number. So anytime students get a new phone it is important a to know they need to contact the Technology Help Center for an authenticator reset. Students can also add an additional back up method to their account for more flexibility, instructions can be found here:

“Adding a Backup Authentication Method” https://cortland.teamdynamix.com/TDClient/2298/Portal/KB/ArticleDet?ID=144106

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