Interlibrary Loan (ILLiad) Maintenance Scheduled for Thursday 1/6 9am-Noon

Interlibrary Loan will be unavailable for some or all of this maintenance window due to required vendor maintenance.

We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please contact The Help Center (THC) at 607-753-2500.

You can always check the status of any service at https://cortland.teamdynamix.com/TDClient/2298/Portal/Home/?ID=7cf56e31-37e7-48a7-96c0-a3c709d685d4

Interlibrary Loan (ILLiad) Updates Monday 7/19

On July 19, 2021, Memorial Library will turn on a feature which will require users accessing ILLiad to update their credentials if they created their accounts prior to July 19, 2020.

Users will not have to re-enter all of their information, they will just need to verify and/or update their information, such as their department and email address. Account credentials will need to be verified annually in this manner going forward.

We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please contact The Help Center (THC) at 607-753-2500.

Interlibrary Loan (ILLiad) Changes Happening this Summer

Interlibrary Loan from SUNY Cortland announcing ILLiad Changes

ILLiad Changes Happening this Summer
During the week of May 17th, Memorial Library plans to implement access to ILLiad via EZproxy which will allow users to automatically log in to ILLiad using their myRedDragon credentials and not create new usernames/passwords for ILLiad. Access to ILLiad will be intermittent on May 17th.

Why are we making this change?
We hope that our adoption of the myRedDragon logon will make it easier for you to successfully access your ILLiad account. Your interlibrary loan history remains available and is unaffected by this revision to your username.

The advantage of this is that patrons will use their myRedDragon usernames and passwords for ILLiad, E-mail, Blackboard, etc.

What will users see that’s different?
• If you are already logged in to myRedDragon, and your username/password are the same as your myRedDragon credentials, it will pass that information through to ILLiad and you will not be asked to login again.
• If you are not logged in to myRedDragon, you will be asked to login using the same login screen that you use for myRedDragon.
• New users will still have to enter everything but the username and password.
• Links to ILLiad will be updated on Monday and Tuesday, but will redirect the users until those changes take effect. If you have ILLiad bookmarked, you should update your bookmarks.
• Later this summer, we will turn on a feature which will require users to verify their contact information on an annual basis.

What if my username and password don’t match myRedDragon username and password?
Please contact the ILL department at interlibraryloan@cortland.edu to set up your new username and password. User history will not be lost in this case.

What if I have problems using ILLiad?
The Firefox browser is recommended as it allows the credentials to pass properly, whereas Chrome, Edge and Safari are not always as successful. Note that browsers update frequently, and this is always subject to change.

If you have questions, concerns or issues with ILLiad, including your username and password, please report them using the Interlibrary Loan Issues form

Returning Items

ILL Books

As the Semester is drawing near its end and with many Students & even Faculty leaving the area until the Spring Semester, we would like to remind you that you need to return items checked out of Memorial Library and from Interlibrary Loan.

Please note:

  • All outstanding book loans can be returned using the bookdrop located just outside the front entrance of the Library.
  • Books can be returned to other SUNY campuses if they have a bookdrop available.
  • If you are not on campus for the semester (or have other concerns) please send an email to library@cortland.edu to discuss your specific situation, including fines on overdue notices; contact Interlibrary Loan at Interlibraryloan@cortland.edu
  • Items that are returned (particularly ILL items) will not come off your account until we are able to process them. You will not be fined for late items in this circumstance.

Please see the Library Resources – COVID-19 – Fall 2020 Guide for additional information. (https://cortland.libguides.com/COVID-19)

Returning Items

Returning Items

  • All outstanding book loans can be returned using the bookdrop located just outside the front entrance.
  • Books can be returned to other SUNY campuses if they have a bookdrop available as noted here.
  • If you are not on campus for the semester (or have other concerns) please send an email to library@cortland.edu to discuss your specific situation.
  • Items that are returned (particularly ILL items) will not come off your account until we are able to process them.  You will not be fined for late items in this circumstance.

Curbside Pickup for Library Material

While the building is currently closed, SUNY Cortland’s Memorial Library is providing curbside service to assist the campus community to safely access materials. All students, faculty and staff are welcome to request materials in the Library’s physical collection and through Interlibrary Loan.

An appointment will be set for a socially distant pickup. Items processed through curbside pickup will be checked out to patrons when they are picked up. Items from the library’s physical collection that are not picked up within seven days of scheduled pickup will be returned, and the hold on these items will be cancelled.

Please see the guide for more information on requesting items.

Library Resources during COVID-19

Looking for Resources during COVID-19? Thinking about returning materials that you have borrowed from Memorial Library or through Interlibrary Loan?

Before you you do anything, check out our LibGuide – https://cortland.libguides.com/COVID-19

Here you can find information on Library Resources; Research Help; Archives; Teaching Materials Center; Testing Center; Digital New York Times, Wall Street Journal & Chronicle of Higher Education; Holds & Checked out Books; Interlibrary Loan Availability; Recommended Library Materials; Freely Available Videos; Temporarily Available Resources; and COVID-19.

Interlibrary Loan Update

Memorial Library is still processing article requests. Unfortunately, physical items are not loanable at this time. This process may take longer than usual as staff are working remotely so please be patient.

We are monitoring our ILL email, Interlibraryloan@cortland.edu so if you need to communicate with us, please do so by email rather than calling.

See our Library Resources during COVID-19 LibGuide (https://cortland.libguides.com/COVID-19) for further information.